Wednesday, December 14, 2016

Can you see me now? Sprint sign gone at switch facility that caught fire, causing 6-state outage for Sprint, Boost and Virgin Mobile users

Sprint's Omaha wireline switching facility, cause of a 6-state, all-day outage
for Sprint, Virgin Mobile and Boost Mobile customers.
A 4:45 am electrical fire Tuesday at Sprint's Omaha wireline facility southeast of the Old Market ko'd a generator and power to half of the facility, and sent a contractor Sprint employee to the hospital with shock and burns. The building, which used to to bear a Sprint logo, is now unmarked. (The sign may have been removed before the accident.)
     The outage affected Sprint, Virgin Mobile and Boost customers in six states: Lincoln and Omaha areas in Nebraska, Western Iowa, the Dakotas, Minneapolis and Kansas City, Missouri. 911 service via Sprint was also down for the count for many customers. 236-250 of Sprint's cellular towers were affected.
     Target stores in Lincoln, Omaha, Minneapolis and elsewhere, which use Sprint systems for POS (point of sale) transactions, were unable to process coupons, debit and credit cards.
     KETV's weatherman complained on-air that he wasn't getting temperatures from many weather reporting stations, because of "the Sprint deal."
     Sprint is majority-owned by SoftBank, the Japanese group controlled by the billionaire Masayoshi Son.
     AKSARBENT drove by the facility at 7:00 pm and spotted a semi with a huge Cummins generator and workmen from Miller Electric leaving the building. By 7:30 Sprint, Virgin Mobile and Boost Mobile phones started working again.
     Virgin Mobile customers who call are getting refunds for the outage.
     Below: KMTV's coverage by Megan Hahn, an excellent exporter.

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